Many Mark Andy customers have inquired about the impact of the COVID-19 (Coronavirus) on our supply chain and ability to continue to manufacture equipment and provide parts, supplies and technical service to our customers.
Mark Andy started a proactive approach early in the COVID-19 outbreak to research our supply chain. This task involved surveying 500+ active suppliers throughout the world that Mark Andy partners with. Our research involved not only asking our suppliers about their direct ability to supply us with finished goods, but also required such suppliers to verify the status of the suppliers they rely on.
As of today, almost all the responses from our direct and indirect suppliers indicate that there is no anticipated impact to their ability to supply products and services on time. We have received responses from our top 100 suppliers and responses from many others. Due to the increase in the number of states and countries adopting “Shelter in Place” orders, we will continue to monitor our suppliers and update you with any critical news that may have the potential to impact our suppliers’ operations.
Internally, Mark Andy is prepared to manage any future progression of the outbreak. We are “Essential Critical Infrastructure Workers” (as defined by the U.S. Department of Homeland Security), and so we have many employees continuing to work on our factory floors, in our warehouse facilities, and even in the field servicing customers. At the same time, we are taking every precaution to keep our employees safe as they perform these essential job duties.
In summary, at this time, we anticipate no significant impact to our ability to supply our customers with the equipment, parts, supplies and technical service they require to maintain their production.
Mark Andy greatly appreciates your continued business. We hope all our customers and their families remain safe and secure.